标题：* 智能时代里，人保财险温情服务暖了这个老年人的心

段落 1：*

dě pearls, recent lazy days, one of Beijing's branches of Renmin Life Insurance Co. got a letter that's about as rare as a unicorn. It wasn't the letter full of claims or renewals, but one from an elderly client. He was at the end of his rope when trying to tackle the digital tangles of car insurance renewal.

段落 2：*

Determined to not leave old paws exposed in the digital sea, the staff at Renmin Life Insurance Co. stepped in. They were as patient as a saint, guiding this senior citizen through the virtual maze. And guess what? They didn't just propose a hand, they held it the whole way through, from the initial query to the official stamp of approval on the paperwork.

段落 3：*

The gratitude was as effervescent as a bubble bath. The senior not only thanked them, he wrote a letter! It was neater than a baby's bottom, full of heartfelt words that summed up his feelings: "In an age where technology can feel like a cold shower, to be treated with such heartfelt traditional service is truly a gem!"

段落 4：*

This letter of thanks is more than just ink on paper; it's a living reflection of Renmin Life Insurance Co.'s commitment to aging gracefully under the guidance of their parent company, Renmin Group. It's a humble reminder that sometimes, a little old-school kindness goes a long way in a high-tech world.

银发天堂升级记：人保财险 打造老年友好好莱坞

001. 从“雾里看花”到“眼花缭乱”

提升银发族的幸福感，这不是拍电影，是人保财险的“青春理想”。牢记“无碍促有爱”的温馨标语，人保财险的网点改造就像脱胎换骨，从“有”到“优”，变成了银发族专属的真爱影院。

改造亮点大放送*

新疆网点变身“温暖驿站”，老花镜、轮椅、微波炉、冰箱一应俱全，老年人吃饭都成了享受。

湖南岳阳分公司，移位机等无障碍设施，就像是给银发族的脚装上了“魔法鞋”。

002. 线上服务，智慧与爱的完美融合

老年人的智能设备操作难题？人保财险来救场！APP和微信公众号的14项适老功能，简直就像给银发族的手机装上了“智慧眼睛”。

线上服务大升级*

“老年人保险代办”服务，让子女代办理赔、查询保单不再难。

95518客服热线，“长者一键接入人工”，让沟通更亲切。

003. 产品定制， concern & Enjoyment两开花

人保财险深知银发族的顾虑，于是推出了“惠民保”等一系列保险产品，就像是给老年人的健康保驾护航。

产品定制大放送*

“岁岁安康”“优游保”等旅游保险，让出行无忧。

养老服务机构责任险和长期护理险，为养老提供全方位保障。

004. 金融普及，守护银发族的“钱袋子”

金融知识普及，就像给银发族的“钱袋子”装上了一道“金钟罩”。

金融知识大普及*

云南的“消保三句半”快闪剧场，把防骗知识唱进心坎里。

江西的反保险欺诈工作站，让老年人置身于“反诈骗”的海洋。

005. 服务延伸，让“银发族”感受到家的温暖

人保财险的服务，就像是大海中的灯塔，照亮了银发族前行的道路。

服务范畴大拓展*

车驾管服务、反诈宣讲，让人保财险成为老年人的“亲友团”。

突发事件绿色通道，让理赔像救援一样迅速。

在这个老龄化时代，人保财险正用真诚和智慧，为银发族打造一个充满爱意的“好莱坞”，让“银发族”的幸福感、获得感、安全感像电影一样光彩照人！